Shipping

FREE Standard Shipping on all orders over $100.
Or Standard flat rate of $9.99
(Estimated delivery date: 2 to 6 business days.)
 
In need of next day delivery?
FREE Express Shipping over $150.
Or Express flat rate of $12.99
(Estimated delivery date: guaranteed next day delivery is for metropolitan areas only.)

We ship Australia wide. 
For INTERNATIONAL ORDERS please contact us BEFORE you place your order. 
All orders will be shipped via Australia Post. 
The time frames we quote are those listed on the Australia Post website. Delivery estimates and actual arrival times may vary, depending where you live.

 
All parcels will have tracking.
To track your item, enter the tracking details (in the confirmation email we will send you once your item is shipped) in the Australia Post site under TRACKING.
 
Orders will not be shipped on Saturday, Sundays and Public Holidays.
If multiple orders are placed, we will do our best to ship the items together as one parcel. Let us know at the_beauty_theory@outlook.com if you would like to instruct us otherwise.

STOCK AVAILABILITY
If any of the items are found to be out of stock after you place your order, we will contact you immediately to discuss how you will like to proceed.

MISSING ITEMS
All of our parcels are packed with care and love! However, to err is human and if you find that your package arrives with an incorrect or missing item, contact us at the_beauty_theory@outlook.com within 5 working days of receiving your parcel and we will fix the issue for you as soon as possible.

MISSING ORDER
All our orders come with tracking.
If your order still hasn’t arrived after the projected delivery date, let us know, and we will chase it up for you with AUS POST.

PACKAGING
The void-fillers we use in our parcels are 100% biodegradable and made in Australia from corn and potato starch. We endeavour to use sustainable packaging whenever we can. 

For more details about using our site, please visit our TERMS AND CONDITIONS